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Pan Pacific Hotels

Pan Pacific Hotels partnered with Adcreators MENA to develop custom IPTV designs and digital assets for its Melbourne and Perth locations, improving the in-room guest experience and global brand consistency.

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The design was not only beautiful but seamlessly aligned with our global brand vision.

Megan C.

Project Manager – Pan Pacific Hotels Group

THE CHALLENGE

Creating a Unified Digital Experience for Global Guests

Pan Pacific Hotels needed a design system for its in-room IPTV that balanced functionality, luxury, and the brand’s international identity.

THE STRATEGY

Crafting a Digital Brand Standard with Purpose and Clarity

Adcreators MENA designed a comprehensive interface including menu layouts, icons, and graphics that matched the hotel’s luxury tone. The structure ensured intuitive navigation, allowing guests to access entertainment and services easily while maintaining brand cohesion across locations.

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THE RESULTS

A Digital Experience that Redefines Guest Convenience

The collaboration resulted in a global digital standard for Pan Pacific Hotels, improving guest satisfaction, reinforcing brand identity, and setting new expectations for in-room engagement.

increase in in-room digital usage

rise in guest satisfaction

reduction in support requests

THE RESULTS

A Digital Experience that Redefines Guest Convenience

The collaboration resulted in a global digital standard for Pan Pacific Hotels, improving guest satisfaction, reinforcing brand identity, and setting new expectations for in-room engagement.

increase in in-room digital usage

rise in guest satisfaction

reduction in support requests

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